Our Services
Explore the tasks and service areas you can delegate to a Valatam remote team. This is not an exhaustive list. If the task can be done on a computer or phone, we can handle it.
“Profit is not the legitimate purpose of business. The legitimate purpose of business is to provide a product or service that people need and do it so well that it’s profitable.”
James Rouse
OUR TALENTS & ROLES
Virtual Assistance Services
Personal Assistant
Administrative Assistance
Emails, agenda management and back-office.
Customer Service
A Virtual Assistant to keep your customers happy.
Online Research
Delegate time-consuming research to your VA.
Social Media Management
Marketing professionals to run your business SM feed.
Lead Generation
Pre-qualified leads generated by your VA.
Content Writing
Creative content for your website, blog. and SM pages.
Book Keeping
Financial assistance from a qualified accountant.
Graphic Design
Marketing, advertising, SM content, brochures and more.
PR Outreach
Reach out to bloggers, journalists & influencers.
Project Management
Keep your team’s performance flowing like pros.
Virtual Secretary
Receive and forward your calls, message taking and more.
Translations
Open your services to international markets.
IT Support
Hire expert developers and UI/UX talent.
Data Entry
Keep your CRM databases up to date.
Video Editing
Adobe Premiere Pro and Sony Vegas Pro editors.
Specializations
NOT SURE WHAT YOU NEED?
Our Service Areas
Customer Service
Our customer service assistants are fully bilingual and experienced in customer care or the telecom industry. We can provide omni-channel support so your customers receive instant responses through email, web chat or social media. Through the use of VoIP technology we are able to take care of inbound and outbound telephone calls with a local telephone number from your state, giving you local representation.
Telephone Representatives
Inbound and outbound telephone support. We use VoIP systems with a local number.
Omni-channel Support
Communicate with your customers on their preferred channel.
Live Web Chat
Provide Live chat support via your website to increase client satisfaction, converting leads into effective sales.
Administrative Support
Our bilingual administrative assistants have a business administration, finance or languages background. They can support your back-office operations, helping you with a wide range of administrative tasks (any that can be done online). As we provide a dedicated team member for your project, they can learn to handle the processes of your business allowing you to focus on more strategic, managing tasks.
Online Research
Delegate the time consuming research and simply review the finding.
Back Office Tasks
Train your VA in the processes of your business. focus on strategy.
Calendar & Email Management
Your assistant can coordinate your meetings and manage your calendar.
Social Media Management
Social Media is a great area of your business to outsource because it’s so time consuming. It’s key for any modern SMB yet many founders neglect it. These team members are specialised in Social Media Management. They have studied Mass communication, Marketing & Advertising or Publicity at a certified university and have experience working in leading digital agencies in the role of Social Media Manager or Community Manager.
Content creation
Your SMM puts your brand strategy in action, creating beautiful tailored posts.
Posting & Interaction
Posting content across networks. Interacting with your customers and followers.
Growth Strategies
Increase your brands visibility and following through various organic and inorganic growth strategies.
Web Development & UI/UX
We have experienced designers and developers to help you with your software projects, website overhauls or app developments. Just tell us what you need and we can present you with potential profiles. They can even work in conjunction with your VA as a project manager/translator. Please note that these are specialist roles and it can take time to present you with profiles, so projects need to be planned with us well in advance.
Customised WordPress Sites
We work from professional, premium level themes to accelerate your development while making it look amazingly good.
Site Overhauls
Give a fresh new look to a site that you know it could be improved.
App & Software development
A custom recruitment service to source IT talent for your digital projects.
Content Creation & Translation
We have team members available for translations, copywriting and content creation. They have diverse academic backgrounds in Languages, Translation or Journalism. They can take care of the time consuming online research to investigate topics related to your business, and create original content for your brand. Our translators hold professional qualifications in their specialised areas. Just tell us what languages you need and we´ll make it happen.
Translations
We have expert language grads on our team. Several languages available.
Investigations
Researching topics related to your business to create atractive, valuable and engaging content.
Copy Writing
We create original articles for your blog, website or Social Media pages.
Lead Generation
You can get your VA to do the time consuming research and outreach involved in sourcing both sales prospects and publicity / marketing leads. For PR, they can source industry blogs, or emails and Linkedin profiles of prominent journalists in your industry, or reach out to influencers through Social Media. For sales leads, a VA can help build lists of potential customers or make first contact with potential clients via LinkedIn.
LinkedIn Marketing
First contact with potential customers. Generate sales and partnership opportunities on the world´s leading professional social network.
Data Mining
Data-scraping from online directories to create databases of leads.
PR Outreach
List building and first contact with: media outlets, journalists, bloggers and influencers.
CONTACT