All our VA plans are billed monthly and the pricing rate depends on the role and level of expertise required. A dedicated full-time resource starts at $1800/month (approx $10/hr). We can provide an exact quote after discussing your business needs. We don’t charge any set-up fees, so you’ll only pay us when you hire.

If you aren’t satisfied during the first week of services just let us know and we’ll give you your money back or replace the team member for free (you choose!). On an ongoing basis, there are no long-term contracts, we just ask for a 14-day notice to stop services or change a team member.

Clear communication is key to a successful partnership. We recommend using project management tools, video calls, email, or messaging apps to keep in touch with your virtual assistant. Additionally, clearly defining goals, expectations, and key performance indicators will ensure effective collaboration.

Yes, many of our customer service virtual assistants have experience working in various industries and are adaptable to your specific industry or niche. They are trained to tailor their communication style and problem-solving approach according to the needs of your business and customers.